Terms of service

Welcome to ZAIBIFY. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

This website is operated by ZAIBIFY. Throughout the site, the terms “we,” “us,” and “our” refer to ZAIBIFY. By visiting our site and/or purchasing something from us, you engage in our service and agree to these Terms & Conditions.

We reserve the right to update, modify, or replace any part of these terms at any time without prior notice.

Privacy Policy

At ZAIBIFY, we value your privacy and are committed to protecting your personal information.

Information We Collect

We may collect the following information when you use our website:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details
  • Order history

How We Use Your Information

Your information is used to:

  • Process and deliver orders
  • Provide customer support
  • Improve our website and services
  • Send order updates and promotional offers

We do not sell or share your personal information with third parties except as necessary to fulfill your order or comply with legal obligations.

Shipping Policy

Order Processing

Orders are processed within 1–5 business days after payment confirmation.

Shipping Time

Estimated delivery times:

  • Domestic Orders: 3–7 business days

Shipping times may vary depending on location, courier delays, or public holidays.

Shipping Charges

Shipping charges are calculated at checkout based on your location and selected shipping method.

ZAIBIFY is not responsible for delays caused by shipping carriers or customs clearance.

Return & Refund Policy

Customer satisfaction is important to us.

Returns

You may request a return within 7 days of receiving your order if:

  • The item is damaged
  • The wrong item was delivered
  • The product is unused and in original packaging

Non-Returnable Items

We do not accept returns for:

  • Used products
  • Sale items
  • Customized or personalized products

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval of your refund.

Approved refunds are processed within 5–10 business days to the original payment method.

Exchange Policy

We only replace items if they are defective, damaged, or incorrect. To request an exchange, please contact our support team with your order number and product images.

Payment Policy

We accept secure payments through trusted payment gateways available on Shopify.

All prices displayed on ZAIBIFY are listed in the applicable currency and may change without notice.

Intellectual Property

All content on this website, including logos, images, text, graphics, and designs, is the property of ZAIBIFY and may not be copied, reproduced, or used without written permission.

Limitation of Liability

ZAIBIFY shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

We do not guarantee that the website will always be uninterrupted or error-free.

Prohibited Activities

Users must not:

  • Use the website for unlawful purposes
  • Attempt to hack or damage the website
  • Submit false or misleading information
  • Violate any applicable laws or regulations

Contact Information

For questions regarding these Terms & Conditions or Store Policies, please contact us:

ZAIBIFY Support
Email: zaibify4@gmail.com

Consent

By using our website, you consent to our Terms & Conditions, Privacy Policy, and Store Policies.